Optimized, Targeted Campaigns Get Members to “Yes”

Membership Acquisition: Target and Convert

  • Integrate direct mail, email and online campaign planning and execution.
  • Plan and run A/B tests to continually optimize engagement and conversion.
  • Optimize creative using direct marketing best practices.
  • Improve list management and segmentation.
  • Improve reporting and insights into the effectiveness of each campaign activity.

Member Upgrade: Deepen Engagement

  • Comprehensive campaign brief creates a blueprint for success.
  • All campaign elements are optimized.
  • Collaborative project management keeps everyone on task.
  • Direct access to the OR team member(s) who can answer your questions.
  • Data analysis that digs deep into what worked best… and why.

Member Retention: Cultivate Loyalty

  • Put member appreciation front and center.
  • Make it easy and rewarding to stay (or come back).
  • Test and optimize renewal incentives.
  • Improve list management and segmentation.
  • Don’t bombard members with too many touches.

Project Management: Do Everything Right

  • Comprehensive campaign brief creates a blueprint for success.
  • All campaign elements are optimized.
  • Collaborative project management keeps everyone on task.
  • Direct access to the OR team member(s) who can answer your questions.
  • Data analysis that digs deep into what worked best… and why.